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Fellinger Günther

Reengineering of a surveying office

The object of this thesis is to collect and analyse business processes in a surveying office in order to check their costumer use and efficiency and to submit them, if necessary, to a redefinition. An essential aspect is the creation of an information system that collects all project-specific information as well as all process components. Then the process efficiency can be determined. Consequently, the system can be used as base for the establishment of a workflow management system.

In the long run the aim is the definition of standard processes in such a way that they can be modified in a simple manner and enable on the one hand utmost flexibility and costumer use and on the other hand maximal efficiency within the surveying office.

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